Refund policy

Return & Refund Policy

We want you to be happy with your order. If something isn’t right, we’re here to make it easy to fix.

How to Start a Return

If you need to return an item, just contact our support team with your order number. We’ll guide you step by step and let you know how to send it back.

When Returns Are Accepted

We accept returns in the following situations:

The item arrives damaged or has a defect
You received the wrong item
You simply changed your mind and no longer want the product

Return Timeframe

You have up to 30 days after your order is delivered to request a return.

Condition of Returned Items

Items should be sent back in a condition that is close to new or gently used.

Exchanges

If you prefer a different item, we’re happy to help you exchange it instead of refunding.

How to Send Items Back

Returns are sent by mail. We’ll provide instructions and a return address once your request is approved. Depending on the situation, you may need to use your own shipping label.

Fees

We do not charge any restocking fees.

Refund Timing

Once we receive and check your return, we’ll confirm the result with you. If your refund is approved, it usually takes 5–10 business days for the money to return to your original payment method.